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Seeking
a position as a technical support or help desk analyst in
a medium to large corporation with opportunities for upward
growth. I am an experienced self-starter with a track record
for cooperative teamwork and innovative individual work.
Computer
Skills:
MCP
Windows 2000 Pro/Server, including A+ Certification
Over
4 years in a supporting or consulting position.
Ability
to handle high volumes in a fast paced environment
Languages:
Python and shell scripting
Linux
Services: BIND, Apache, Sendmail, Spam Assassin, AntiVir, L2TP/PP2P,
mySQL, NFS, Kickstart
Linux
Security: SSL, SSH2, Demarc, Snort, Nmap
Windows
Security: IPSec, Security Templates, Group Policies
Windows
Services: IIS, ADSI, DDNS, RRAS, Terminal Services, DHCP
Windows
Software: Office 97/2000, Access 97/2000
Hardware:
1U-5U Rackmounts, RAID, SCSI
Experience:
November 1999 to Present
Junior Network Administrator
Maintaining companies network managing and implementing new ideas
for higher levels of performance and security. Built company's
firewall, email and web servers. Setup firewall with iptables
and l2tp for vpn access. Also implemented Anti-Virus and Spam
Assassin for e-mail security.
February 1999 - to Present,
*B&G Machine Inc ., Seattle,
WA
Web Designer & Network Administrator
Responsible
for building and designing company web pages using Paintshop
Pro and Dreamweaver as primary web design tools to meet the
business's requirements. Setup and configured split DNS, MAIL,
and Apache Web Server for company's domains using Linux.
March
1997 - June 1998, Pace, Microsoft Corporation, Bellevue, WA
Product Support Services - Customer Central Representative
Responsible
for assisting customers requiring support on Microsoft products.
Demonstrated proficiency in Microsoft products including internal
support tools and applications. Educated and informed customers
on Microsoft support offerings and policies. Maintained current
and up to date information on services and released products.
Assisted in the development and maintenance of our Team's
Intranet web site. ertifications:
Microsoft
Certified Professional
CompTIA
A+ Certification
Education:
2005
- Present - Seattle Pacific University
Major (Undecided) / Minor Computer Science
In
the process of completing my B.A. degree. Currently, I'm taking
liberal arts classes until a major is declared.
1999 - Present - University of Washington
Network Administrator,
Internship
Maintain and Support Chemistry Lab Network running NT 4.0
Server Domain Controllers and NT Workstation 4.0 Client Machines.
1997 - June 1999 Lk. Washington Technical College, Kirkland,
WA
A.A.S Degree
Computer
Services and Network Technician program - (Beginning and Advanced)
Two-year course on Hardware and Networking.
October
1997 - December 1997
Lake Washington Technical College, Kirkland, WA
Two-quarter
course on TCP/IP basics with 3Com routers.
References: Excellent references available upon request.
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